Learn Customer Success Management away from theory, and leave a real impact in 30 days

The only course in Saudi Arabia that focuses on the fundamentals of Customer Success Management, in reality with from the Saudi market. We designed it for everyone who aspires to be a distinctive customer success manager, and builds customer success journey.

Turki Bin Jahlan

Founder of The Success Playbook

Built and worked in the largest local and global SaaS Startups.

Get to know the truth of Customer Success Management, far from theory!

You will come out of this program and you have learned…

 

What is Customer Success Management, and how important it is, and its impact in the Saudi market.

The daily tasks of the customer success manager, and how his job leave a real impact on the product success.

The three pillars of Customer Success Management: Customer Voice, Data Voice, Company voice, and the importance of he customer success in the company success and improving the entire customer experience.

Building Customer Success Playbooks and journeys in different products and multiple customer segments.

How to measure customer success across different customer journey stages and startup stage.

Turn Customer Success into a sustainable revenue growth engine that leads the company towards growth and profitability.

 

By the end of this course, you will be able to work as a Customer Success Manager who enables customers to activate and succeed with the product, understands and leverages data, and acts in the company’s best interest to drive customer retention and profitability. You will stand out among your peers as a Customer Success Manager and be equipped to create tangible impact for both your customers and the business from day one!

 
 

 

To whom we dedicated , this program

Recent graduates and job seekers in Customer Success.

Junior Customer Success Managers wishing to strengthen their fundamentals in industry.

Everyone who has a passion and desire to learn Customer Success Management in Saudi Arabia

This program is designed , for who…

Seeks to build a clear career path in Customer Success

Seeks to move beyond problem-solving into a more strategic role in CX

Seeks to go beyond “single-company experience” and build an expertise across industries

Listen to what our students said about us

Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar. The Big Oxmox advised her

Zachary Evans Founder & CEO of XpeedStudio

Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar. The Big Oxmox advised her

Owen Mitchell Founder & CEO of XpeedStudio

Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar. The Big Oxmox advised her

Eric Vaughn Founder & CEO of XpeedStudio

Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar. The Big Oxmox advised her

Bradley Stone Founder & CEO of XpeedStudio

Price: 999 SAR

Divide it into 3 batches

Starting from Feb 1st to Feb 28th

FAQs

The most important questions about the course

  • He recently graduated and is looking for a job in the field of Customer Success Management.

  • Every novice customer success manager wants to strengthen his fundamentals in the field.

  • For everyone who has a passion and desire to learn Customer Success Management in the kingdom.

  • Total sessions of the course: 4 sessions, held every day "Saturday" starting at 7 pm Makkah time.

  • Session duration: each session is 3 hours long, including a question and answer section.

  • Application method: remote, so that everyone can attend and be more flexible.

 

  • All course content will be available via a private community for course participants, and will be via a shared file with course participants.